Shipping Policy

Thank you for shopping with us! We aim to process and deliver your order as quickly and smoothly as possible.

Order Processing

Orders are typically processed within 1–3 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

Once your order has been shipped, delivery typically takes:

• Local/within-country orders: 3–7 business days

• International orders: 7–21 business days

Please note that delivery times are estimates and may vary due to the courier, weather, holidays, customs, or other circumstances beyond our control.

Shipping Charges

Shipping costs are calculated at checkout based on your delivery location, order size, and available shipping method. Any applicable shipping charges will be displayed before you complete your purchase.

Tracking

Once your order has been dispatched, you will receive a shipping confirmation and tracking information, where available. You can use the tracking number to monitor your package's progress.

Delayed or Lost Orders

If your order has not arrived within the estimated delivery timeframe, please contact us so we can assist you. While we will do our best to help locate delayed shipments, we are not responsible for delays caused by the shipping carrier, customs, incorrect address information, or circumstances outside our control.

Incorrect Address

Please make sure your shipping address is correct before completing your order. If an incorrect or incomplete address is provided, additional shipping charges may apply for resending the package.

Damaged Packages

If your package arrives damaged, please contact us as soon as possible and provide photographs of the package and the damaged item. We will review the issue and help determine the appropriate solution.

International Orders

International customers may be responsible for customs duties, taxes, or other import charges imposed by their country. These charges are not included in the product or shipping price unless specifically stated.

Contact Us

If you have any questions about your order or our shipping policy, please contact us through our customer support channels.

We appreciate your business and thank you for choosing us!